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    Atlassian training

    Jira administration (part 1)

    Everything you need to get started with Jira

    Do you need to learn the most important tasks to set up a new Jira  instance (Jira Software, Jira Core, or Jira Service Management)? In the Jira administration (part 1) course, you will get hands-on experience performing the administration tasks that are common to all three Jira applications.

    Topics include a solid introduction to the following areas of Jira Administration: user management, global and project permissions, project roles, schemes, and the configuration of issue types, workflows, and screens. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

    We recommend you to also attend Jira administration (part 2).

    After completing this course, you will be able to:

    • Configure system settings
    • Set up users and groups
    • Configure global permissions
    • Create and configure projects
    • Create issue types
    • Update workflows
    • Edit fields and screens
    • Configure project permissions and roles
    • Control access to your products


    • Jira essentials training or equivalent experience using Jira
    • basic understanding of projects, issues, issue types, and workflow
    • basics of using the Jira applications you have: Jira Software, Jira Service Desk, and/or Jira Core

    Certified training

    Trainees will receive an official certificate of attendance upon completion.

    Training Partner Dec 20210



    One day


    Hands-on course with a lot of exercises and learning material


    New Jira Server administrators who administer Jira Software, Jira Service Desk, and/or Jira Core

    Upcoming trainings

    Online (EN)



    Empower your entire team with new skills

    Contact us to plan this training just for your team.

    The course itself was a success from my perspective because it helped in reaching my goals: to get the specific knowledge needed to become a Jira Administrator for the internal environment in Nordea, and to understand the big picture and the implications of Jira architectural choices when designing a solution or project in JIRA.

    Paul Mihai Stolniceanu
    Global Analysis & Planning at Nordea

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