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    Atlassian training

    Jira administration (part 1)

    Everything you need to get started with Jira

    Do you need to learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core, or Jira Service Desk)? In the Jira administration (part 1) course, you will get hands-on experience performing the administration tasks that are common to all three Jira applications.

    Topics include a solid introduction to the following areas of Jira administration: user management, global and project permissions, project roles, schemes, and the configuration of issue types, workflows, and screens. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

    We recommend you to also attend Jira Administration (part 2).


    • Jira essentials training or equivalent experience using Jira
    • basic understanding of projects, issues, issue types, and workflow
    • basics of using the Jira applications you have: Jira Software, Jira Service Desk, and/or Jira Core

    After completing this course, you will be able to:

    • Configure system settings
    • Set up users and groups
    • Configure global permissions
    • Create and configure projects
    • Create issue types
    • Update workflows
    • Edit fields and screens
    • Configure project permissions and roles
    • Control access to your products

    Certified training

    Trainees will receive an official certificate of attendance upon completion.

    Training Partner September 2020


    One day


    Hands-on course with a lot of exercises and learning material


    New Jira Server administrators who administer Jira Software, Jira Service Desk, and/or Jira Core

    Upcoming trainings

    Empower your entire team with new skills

    Contact us to plan this training just for your team.

    The course itself was a success from my perspective because it helped in reaching my goals: to get the specific knowledge needed to become a Jira Administrator for the internal environment in Nordea, and to understand the big picture and the implications of Jira architectural choices when designing a solution or project in JIRA.

    Paul Mihai Stolniceanu
    Global Analysis & Planning at Nordea

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