Efficient management of documents, contracts, and requests is really important in the fast-paced and complex landscape of legal operations. As legal teams grapple with an increasing volume of work, having streamlined processes is not just a convenience but a necessity.
Magnus Sundset
Head of Global ITSM Practice
Magnus Sundset is a Business Consultant focusing on ITIL and ITSM.
In this blog post, we will look at the significance of managing legal workflows efficiently and explore three customizable Jira templates.
By comparing these templates, we aim to provide insights into choosing the most suitable one for your team's unique needs.
Why efficient management matters
In the legal domain, precision and timeliness are non-negotiable. Managing documents, contracts, and requests efficiently ensures that legal professionals can focus on substantive work rather than getting bogged down by administrative tasks.
Delays in contract reviews, mishandling of legal requests, or overlooking critical documents can have far-reaching consequences. This underscores the importance of adopting tools that not only facilitate but enhance the management of legal processes.
Jira's contribution to legal efficiency
Jira, a widely used project management tool, offers a lifeline to legal teams through its purpose-built templates. These templates not only serve as a centralized hub for managing various legal tasks but also provide customizable workflows that align with the unique needs of legal professionals.
Now, let's explore three Jira templates specifically designed for legal departments and assess their strengths and limitations.
1. Legal service management
Product: Jira Service Management
Recommended for: Legal teams looking for a clear and central way to track and manage their work.
Request types: Questions for legal, contract review requests, email requests.
Key features:
Streamlines stakeholder management, including contracts, policies, and legal requests
Offers built-in legal requests and workflows
Allows customization to create a tailored template for your team's legal process
Internal service desk for managing employee legal requests
Automated approvals for routine tasks
Pros:
Centralized service desk for managing various legal requests
Streamlined contract and policy management
Efficient handling of employee requests
Automated approvals to reduce workload
Cons:
May require customization for specific legal processes not covered by built-in workflows
2. Document approval
Product: Jira Work Management
Recommended for: Legal and finance teams
Issue types: Document
Workflow: To do, draft, in review, second review, approved, resolution
Key features:
Ideal for managing policies, contracts, or any critical documents
Provides an audit trail for document management
Allows you to see all documents in a single view
Customizable workflow stages to fit your team's needs
Detailed document tracking and reporting
Pros:
Comprehensive document tracking with customizable workflows
Ability to see all documents in a single view for easy monitoring
Customizable reports for workflow statistics
Suitable for various document-centric processes
Cons:
More document-focused and may not handle other legal requests as effectively
3. IP infringement
Product:Jira Work Management
Recommended for: Legal teams
Issue types: Claim, task, sub-task
Workflow: Claim, legal review, recommendation, resolution
Key features:
Simplifies the process of identifying and tracking IP infringement claims
Keeps supporting documents in one place for timely action
Customizable workflow for aligning with your team's needs
Priority and due date settings for timely task completion
Easy information gathering through customizable forms
Pros:
Streamlines IP infringement claim tracking
Offers flexibility with customizable workflows
Prioritizes tasks efficiently with due dates and assignments
Simplifies information gathering through customizable forms
Cons:
Primarily designed for IP infringement claims and may not handle other legal processes effectively
Understanding your needs
Choosing the right Jira template for your legal team is a critical decision that hinges on understanding your specific needs and workflow.
While "legal service management" in Jira Service Management excels in handling service requests, "document approval" and "IP Infringement" templates in Jira Work Management provide customizable workflows and document-focused features for more specialized tasks.
Evaluate your team's requirements thoughtfully to make an informed choice that enhances your legal operations, paving the way for increased efficiency and collaboration.
Jira templates can also be used to improve efforts in other departments.
- Atlassian
- ESM
- Legal
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