Team25 Europe | Eficode | Lightning talks

Lightning talks at Eficode's booth #406

Quick insights. Real expertise. Zero fluff.

Join us at booth #406 for bite-sized, high-impact lightning talks from Eficode experts and special guests. Walk away with practical strategies to boost collaboration and innovation.

Pssst… attend any of our lightning talks and you’ll be entered into our daily giveaway for a pair of exclusive Eficode x Team ’25 sneakers!

Tuesday October 7

4:00-4:15 PM - Mastering Rovo and AI in JSM Advanced asset management in JSM using Lansweeper - Gary Blower

Introducing Rovo agentic AI and Jira Service Management, showing how AI drives efficiency and productivity in IT Asset Management. We’ll share practical examples of using Rovo to streamline and support ITAM workflows.

4:15-4:30 PM - JPD and Product Management - thought leadership & three portfolio model - Nigel Budd

4:45-5:00 PM - Cascading purpose from strategy to goals - Jess Fraser-Darling

Discover how translating high-level strategy into meaningful goals will resonate throughout your organisation. Tips on how to create connections between executive vision and team execution.

Wednesday October 8

10:00-10:15 AM - IT Experience Management + XLAs - Gary Blower

Discover how IT teams can move beyond traditional service metrics to user-centric experiences. Explore the “Watermelon Effect” and the benefits of IT Experience Management (ITXM), and learn a practical framework to revolutionize IT service delivery.

11:15-11:30 AM - Compass: Everything you need to know - Nigel Budd

3:30-3:45 PM - Supercharging your business teams - Jess Fraser-Darling

Explore how you can help your business and technology teams to build powerful connections through Atlassian's system of work philosophy. Understand your organisation, cross-functional relationships and knowledge to accelerate progress and measurable impact.

Thursday October 9

10:00-10:15 AM - Stop thinking DevOps is just for your tech teams - Jess Fraser-Darling

Is DevOps something only technology and digital teams should worry about? In this lightning talk I highlight why we should care about the impact of DevOps at an organisational level and what questions we should be asking to know how DevOps practices support the various framework and methodology choices.

11:15-11:30 AM - Business teams in Jira - Nigel Budd

1:30-1:45 PM - How to use ITSM Smarts card game - Gary Blower
Discover how IT Smarts, a unique service management card game, transforms problem-solving. Learn to build stronger teams and foster empathy through interactive play in this lightning talk, revealing how games unlock new approaches to business challenges.

Our speakers

Gary Blower

ITSM Practice Lead at Eficode

With over 20 years of experience, Gary is a recognized leader in Service Management and Atlassian software. His expertise spans ITSM transformation, enterprise SM solution design, and Atlassian technology adoption. Known for his strategic mindset and hands-on leadership, he also hosts Eficode’s The Service Management Show, sharing insights on modern ITSM practices.

Nigel Budd

Agile and Cloud expert at Eficode

Nigel is an experienced Atlassian consultant with deep expertise in Agile ways of working. His mission is to help teams work seamlessly, maximizing the value they deliver through collaboration and experimentation. With a strong background in Agile methodologies, he focuses on reducing friction and fostering a culture of continuous improvement.

Jess Fraser-Darling

Agile & Portfolio Management Global Business Owner, Eficode

Jess is passionate about how people, teams, and organizations evolve in a changing landscape. With 16 years in digital banking and financial services across the UK and Sweden, she specializes in change management, transformation, and agile strategy. A certified SAFe SPC and frequent speaker, she explores diverse perspectives to drive value-driven change.

Eficode's talks at Team25 Europe