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Magnus Sundset

Magnus Sundset

Magnus Sundset is a Business Consultant focusing on ITIL and ITSM.

From Magnus Sundset

Atlassian announcement from Team '25

Atlassian launches the Service Collection: AI, ITSM, and CSM in one

Discover Atlassian’s new Service Collection: JSM, CSM, Assets & AI in one pl ...

AI without context on the left and AI with real-time asset intelligence on the right

Why AI in Service Management fails without the right data

AI in ITSM is only as good as its data. Learn how asset intelligence turns autom ...

The rise of the AI Coach: Why every IT team needs one

Discover why the AI Coach is the missing link in ITSM success—and how it turns A ...

Combining the power of the Eficode GRC solution package and Appfire Hedge

Read how Eficode GRC and Appfire's Hedge and Dashboard Hub Pro improve GRC proce ...

Why Teamwork Collection is a game-changer for modern collaboration

Learn how Atlassian's Teamwork Collection is a game-changer in unifying Jira, Co ...

The Strategy Collection: Bringing work and talent together

Learn how to align strategy, work, and talent with Atlassian's Strategy Collecti ...

Meet the new Atlassian Rovo

Meet the new Atlassian Rovo, available for all Atlassian users. Unlock smarter c ...

Atlassian launches the Teamwork Collection

Atlassian launches the Teamwork Collection at Team '25, a new way for teams to c ...

Opsgenie’s transition into Jira Service Management and Compass

Explore how Opsgenie is now part of Jira Service Management and Compass, which c ...