Be more efficient with AI and Jira Service Management
Join us for our Breakfast & Learn event, where we’re diving deep into the evolving world of IT experience management and Experience Level Agreements (XLAs), showcasing how you can transform your service delivery by prioritising the experience of your end-users and teams.
This free event is packed with practical insights and interactive discussions on how XLAs can drive value and impact across IT operations.
After the talks and breakfast, those taking part in the itSMF Finland's annual conference can join us as we travel to the venue together!
Register now and get ready to take your Service Management to the next level!
5 reasons why you should attend
- Learn from industry experts about leveraging XLAs for measurable success.
- Gain actionable tips to improve IT operations through experience-driven strategies.
- Take part in our ITSM Card game.
- Network with like-minded professionals.
- Enjoy a delicious breakfast in a relaxed, collaborative setting before attending the itSMF Finland's annual conference.
26
Nov 2024
8.30 AM
LOCATION
Eficode Oy
Pohjoinen Rautatiekatu 25, Helsinki
TYPE
In-person breakfast & learn
Speakers
Gary Blower
ITSM Practice Lead, Eficode UK
Gary’s extensive technical expertise and experience, along with his practical leadership abilities and strategic mindset, have established him as a prominent figure in the realm of Service Management and Atlassian software for more than 20 years. His focus lies in IT service management transformation & modernization, enterprise service management solution design, and Atlassian technology adoption.
Magnus Sundset
Business Consultant, Eficode
With 20+ years within the IT industry, Magnus has worked in various roles where customer delivery has been the main focus. With his deep knowledge within ITSM, ESM, ITIL and Agile methods, he brings business and IT together in a unique way.Marin Varvodic
CEO of Caelor
My career shifted from professional sports through product management in mobile app development to the Atlassian ecosystem. I am now the CEO of Caelor, where we specialize in building Atlassian cloud apps that make Atlassian products even better.
I completed my education in Croatia, graduating with a degree in Sports Marketing and Finance Management from the University of Split, Economics Department. Scrum and LeSS weren’t part of my college curriculum, but today, I can't imagine my daily work without them.
During college, I played professional handball and intended to continue my sports career after graduation. However, a severe injury prevented that, so I shifted my focus to my business career. I moved abroad and have been progressing and growing ever since—both professionally and personally. I am in daily contact with the world’s leading IT companies, advising them on developing their products.
In my free time, I read as much as I can, spend time with my loved ones, and, of course, watch sports.
And the most important part—I'm a proud dad of two wonderful kids.