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    Gary Blower

    PROVISIONING SERVICE MANAGEMENT THROUGH TECHNICAL KNOWLEDGE AND EXPERTISE

    Gary Square Non-Alpha

    An Eficodean with close relationships with vendors and suppliers like IBM, Atlassian, Checkmarks, and Micro Focus

    Gary’s extensive technical expertise, experience, practical leadership abilities, and strategic mindset have made him a prominent figure in Service Management and Atlassian software for over 20 years. His focus lies in IT service management transformation & modernization, enterprise service management solution design, and Atlassian technology adoption.

    Gary has worked with over 200 companies (including HM Revenue & Customs, Natwest, Aviva, and more), which has given him great insight into the successful strategic use of software applications, solutions, and systems within large and small organizations.

    In his spare time, Gary enjoys writing blog posts and hosting podcasts about tabletop board games and video games.

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    Enterprise Service Management: Collaboration across your business

    Learn how to transform your business from a reactive, siloed organization into a collaborative, service-orientated environment in this 8-part webinar series Gary helped host.

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    What ESM isn’t

    Latest talks

    The future of work management

    In the first episode of The Service Management Show, Gary sat down with Sierra Dasso from Atlassian to discuss work management in more detail.

     

    Tracking service management costs

    In the second episode of The Service Management Show, Gary is joined by Senior Solutions Engineer, Patrick Savago, to discuss service financial management and the tracking of costs in the context of ITSM

     

    Transforming HR service management

    In this episode of The Service Management Show, Gary is joined by Prabhu Palanisamy, Co-founder at Onward, an Atlassian Marketplace Partner specializing in HR service management.

     

    No-code automation tips and tricks with Atlassian's Jira Service Management

    At the Service Desk Institute (SDI), Gary provided a demonstration of Atlassian's Jira Service Management and its no-code automation capabilities.

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