The state of AI in service management

AI is changing the way organizations deliver services. But how can businesses move beyond traditional service management and use AI to create faster, smarter, and more human experiences?

Join Atlassian's webinar, “The State of AI in Service Management,” sponsored by Eficode, and discover how leading organizations are embracing AI to transform their service operations.

Together with industry experts and customer leaders, the session explores the trends shaping the future of service management and shares practical insights into putting AI into practice.

What you can expect:

• The future of service: Julie Mohr, VP and Research Director at Forrester, and Ken Exner, Chief Product Officer at Atlassian, discuss key trends shaping service management and the future of human-AI collaboration.

• Inside Atlassian: Get an exclusive look at how Atlassian uses its own products and AI-powered practices across IT, HR, and Customer Success.

• Real-world customer insights: Hear from service leaders at Seven Media Group and Logicalis as they share lessons learned from their service and operations transformation journeys.