Productized ITSM services enable tighter collaboration between IT operations and software development

Helsinki, Finland, October 11, 2022 – Eficode is at the forefront in the Nordics to become an official Atlassian Specialized Partner in ITSM. The ITSM specialization demonstrates Eficode’s deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction and outcomes.

“Atlassian would like to recognize Eficode for their specialized delivery practice, as they have proven success implementing service management principles based on ITIL methodology for improved satisfaction and cost-efficiencies.” said Ko Mistry, Atlassian’s Head of Global Channel.

“The level of commitment in the ITSM Specialization Program recognizes these Atlassian Partners’ effort and dedication to delivering consistent, high-quality services to optimize a customer’s experience and success.”

With years of experience in business and technology consulting around IT Service Management, Eficode has productized the most sought-after consulting services, including the ITSM launch package. With the launch package, customers can simplify the adoption of the right tools and good practices for their ITSM processes.

“We have continued to grow Atlassian services’ adoption, both in managed services and through professional services,” says Ilari Nurmi, CEO of Eficode. “In addition to migrating our customers to Atlassian Data Center and Atlassian Cloud, many customers have chosen to subscribe to Eficode ROOT to integrate Atlassian tools with applications from other vendors. When the tools and processes are seamlessly integrated, collaboration at high velocity becomes easier between IT operations and development teams.”

Eficode is an Atlassian Platinum Solution Partner in 9 countries with 74 certified individuals, and has won the Atlassian Partner Award 7 times in DevOps, Services, and ITSM categories.

Media contacts

Lauri Palokangas, Chief Marketing Officer, Eficode., +358 50 486 4918 

About Eficode

Eficode is the leading DevOps company in Europe, driving the DevOps and Agile movement and building the future of software development across ten countries with over 580 professionals.

Eficode is an Atlassian Platinum partner in 9 countries. It provides all the Atlassian and Agile services you need — from expert consulting, cloud transformation and Eficode ROOT managed services, to training and license sales. Eficode’s experts have been certified widely in Atlassian solutions like Jira, Confluence, Bitbucket and Bamboo. With Jira Align you gain real-time visibility on team activities, alignment across your enterprise, and flexible support for Agile frameworks like Scaled Agile Framework (SAFe).