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    Unleash the power of Atlassian Jira

    Jira team training

    Atlassian Jira training
    By using Atlassian Jira to its full potential, your product organization will be more effective and transparent. Scale up from the team level to handle road mapping and long-term planning - and connect code to strategic initiatives and make better decisions across the organization.

     

    Many teams and organizations fail to get there because they use it as a simple team-level work tracking tool.

    We will train your teams, administrators, and managers to get the absolute maximum out of Jira.  Whether they are new or experienced Jira users, we will meet them at their level with a wide range of training modules. 

     

    Key reasons to give your teams this training:

    • Get to know the best practices of Jira 
    • Learn to configure Jira to meet your team or organization needs
    • Create transparency throughout the organization
    • Understand your organization’s value streams and find ways to improve them

    Duration:

    Half to five-day training program

    Type:

    Hands-on courses with exercises and learning materials

    Audience:

    Group or Scrum Masters, Jira and Confluence Application Administrators, Project Managers, Product Managers, Jira and Confluence users.

    Time to make sure your organization gets the full benefit from Jira

    Contact us and we’ll find the perfect training for you.

    We needed a deeper understanding of Jira for our administrators. Since Eficode doesn't do standard courses, they managed to tailor the training to our exact needs.

    Paul Mihai Stolniceanu
    Global Analysis & Planning, Nordea

    Read case
    visualize-jira-5-nordea-hero

    Improvements that reach far and wide

    Improve your planning

    Split ideas and needs into manageable work items for your teams. Make planning more Agile and the plans more visible.

    Prioritize better

    Prioritize work better at all levels with well-thought-out backlog structures and with work structures well broken down. Also make your backlogs more visible and understandable.

    Speed up your time to market

    Improve your value stream to ship faster. Understand the status better and get the product or feature to the market quicker and with confidence.

    Make progress transparent

    Understand your product creation process both as a whole, and at a team level. Improve performance with real-time visual data, and make better decisions with well-thought-out, transparent reports.

    Jira Training courses

    Bring users and products together

     

    In this introductory course, an expert instructor will teach you how to plan and track your work in Jira.

    You will also learn how to navigate the Jira interface, use basic search and Rovo to find what you need, and quickly view the status of a team or project with dashboards. 

    The learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

    This course is designed for beginner Jira users. There are no prerequisites for this course.

    After this course, your team will be able to:

    • Explain how Jira helps teams organize, track and manage their work

    • Navigate the Jira interface

    • Find work in Jira

    • Personalize Jira

    • Visualize work using Jira boards

    • Create and enhance work items

    • Track progress with Jira views

    • Use basic search

    • Search with Rovo

    • Create and share filters

    • View, create, edit, and share a dashboard

    Modules

    • Course introduction

    • Navigate Jira

    • Manage work in Jira

    • Find the work items you need in Jira

    • View and create dashboards

    Improve accuracy and reduce manual tasks
    In this course, an expert instructor will teach your team how to use Rovo to find, learn, and act on information.

    Your team will also learn how to use plain language to find information from your organization’s apps and connected tools. Your team will also see examples of helpful ways to use Rovo and explore ideas for using Rovo themselves.

    The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

    This course is designed for beginner Rovo users.

    There are no prerequisits for this course.

    After this course, your team will be able to:
    • Create high-quality prompts for Rovo
    • Create or improve all types of content with Rovo
    • Use Rovo Deep Research to investigate, make sense of data, and more
    • Determine which tasks are best for a Rovo Agent
    • Find and build Rovo Agents to simplify repeatable work and solve problems
    • Chat with Rovo Agents
    • Build simple automations

    Modules
    • Get started with Rovo
    • Use search to find information
    • Prompting best practices for AI
    • Generate and improve content
    • Find and use agents
    • Build custom agents & basic automations

    This course is being retired on July 28, 2026 and will be replaced by Company-managed space administration in Jira Cloud (available June 30, 2026). Team-training sessions cannot be scheduled for any date after July 28, 2026.

    Create, configure, and maintain Jira projects

    An expert instructor will teach you the tasks and best practices needed to create, configure, and maintain company-managed projects in Jira and how to partner effectively with Jira administrators.

    Then, you will explore topics that go beyond the scope of project admins: you’ll learn how project administration is tied to Jira administration and you’ll discover the importance of maintaining the health of the system as a whole.

    Throughout the course, you will be able to ask organization-specific questions in real-time and get the answers they need. The learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

    Completing this course will help prepare your team for the Managing Jira Projects for Cloud Certification exam.

    This course is designed for Jira Cloud power users, Jira Cloud project administrators, Jira Cloud administrators, team leads, agile project managers, and scrum masters.

    Before taking this course, you should complete Jira essentials with agile mindset or have equivalent experience.

    After this course, you will be able to:
    • Work with your administrator to configure Jira
    • Set up boards and work types
    • Modify project details
    • Configure Jira automation rules
    • Assign team members to project roles
    • Run reports and create dashboards
    • Lessons
    • Course overview
    • Managing projects
    • Managing roles and permissions
    • Managing boards
    • Boards and projects
    • Managing work items
    • Automation
    • Reports and dashboards
    • Other Jira features
    • Creating and configuring team-managed projects

    This course is being retired on August 4, 2026 and will be replaced by Jira Cloud app administration (available July 7, 2026). Team-training sessions cannot be scheduled for any date after August 4, 2026.

    Succeed as an administrator

    An expert instructor will teach you foundational Jira administration skills. You will learn how to configure Jira, apply global permissions, create new projects, update workflows, and control access to your products.

    The instructor will use real-world business scenarios to teach you tips and best practices to ensure your success as a Jira administrator.

    Throughout the course, you will be able to ask organization-specific questions in real-time and get the answers you need. The learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

    After completing this course, you can continue your Jira administration education with Jira Administration part 2.

    This course is designed for new Jira administrators who manage Jira or Jira Service Management.

    Before taking this course, we suggest you take Jira essentials with agile mindset, or have a basic knowledge of Jira.

    After this course, you will be able to:

    • Describe the hierarchy of cloud administration

    • Configure Jira settings and global permissions

    • Create and configure company-managed projects

    • Basics of Jira schemes

    • Configure project permissions and roles

    • Lessons

    Course overview

    • Configuring Jira

    • Configuring global permissions

    • Jira projects overview

    • Creating and configuring company-managed projects

    • Configuring company-managed project permissions

    • Configuring company-managed project roles

    This course is being retired on August 4, 2026 and will be replaced by Jira Cloud app administration (available July 7, 2026). Team-training sessions cannot be scheduled for any date after August 4, 2026.

    Advance your Jira admin skills

    An expert instructor will teach you the most advanced Jira administration tasks using a business case study. You will learn how to configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements.

    You will learn applicable, real-world skills that they can start using at your organization immediately.

    Throughout the course, you will be able to ask organization-specific questions in real-time and get the answers you need. The learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

    This course is designed for Jira administrators who manage Jira or Jira Service Management.

    Before taking this course, we suggest your team take Jira administration part 1 or have equivalent experience.

    After this course, your team will be able to:

    • Ask better questions to extract business requirements

    • Map business requirements to Jira configurations

    • Implement Jira administrator best practices and responsibilities

    Lessons

    Course overview

    • Mapping your business into Jira

    • Configuring issue types, fields, & screens

    • Customizing workflows

    • Configuring boards & sprint permissions

    • Applying new configurations to projects

    Empower your entire team with new skills

    Contact us to plan this training just for your team or organization