Integrated HR service management, Powered by Atlassian and Onward

Deploy HRSM practices with our experts

Employee onboarding and offboarding

Every HR workflow is a sequence of tasks, often dependent on human input or time-based events. In HR workflows, such as employee onboarding/offboarding, these tasks often have specific timeframes and conditions to meet for SLA compliance. We provide a solution for building flexible HR workflows in JSM using OnRamp tasks that are configured within JSM for each step of the workflow. By leveraging OnRamp within Jira Service Management, you can optimize HR processes to stay efficient and compliant while adapting to changing circumstances seamlessly.

Automate access provisioning

Use native integration tools to automate access provisioning across your integrated Jira Service Management with systems like Okta, Active Directory, AWS, Microsoft Entra ID (formerly Azure AD), simplifying access management and provisioning at every stage. Automation minimizes human error and accelerates onboarding. Access provisioning automation enhances security and compliance, providing a robust process for offboarding and internal transitions to clear and audit trail of access changes and actions.

Employee assets

Assets in Jira Service Management offer powerful features to streamline asset management and Configuration Items (CIs) effectively, tracking HR data, such as employee information or assets. Offers significant benefits for your organization. With Assets, automations can tag people with assets, or vice versa. Asset data is critical for understanding trends in the organization and what's important for compliance and making approvals that streamline approval processes based on hierarchy. Whether it's incident resolution, change management, or other activities that require asset information, the dependency maps that approvals are routed correctly and efficiently.