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Join team Eficode and Appfire at OTC‘25!

May 5-8 | Houston, Texas

INTRODUCING: PLATFORM INCIDENT HUB
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Streamline incident response and reduce downtime. 

Whether onshore or offshore, downtime and compliance headaches drain resources. If you're juggling endless spreadsheets and time-consuming manual tasks, it's time for a simpler solution!

Real time oversight, safer workflows...anywhere.

Built for the oil and gas industry, Platform Incident Hub unifies incident submission, reporting, response, and resolution in one streamlined system.

Automations, standardized workflows, and integrations transform raw data into actionable insights for faster, data-driven decisions.

 
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OFFSHORE. ON TRACK.

Platform Incident Hub offers real-time reporting, automated workflows, and intuitive dashboards in one solution.

Built on the combined strength of Eficode's tranformation expertise and Appfire's enterprise apps, it seamlessly orchestrates rig operations from a single, streamlined hub.

Cut downtime, safeguard ops, empower rig teams. 
All with technology that is built for real-world field use, ensuring adoption and immediate impact. 
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INSTANT INCIDENT LOGGING

Log issues from anywhere. Use mobile tech like Slack, Teams, WhatsApp, text, or Jira. Eliminate the need for desktop-only workflows.

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AUTOMATE TASKS ON THE FLY

Easily bulk-edit fields, quickly escalate incidents, and utilize spreadsheet-style editing with Jira functionality to reduce manual work.

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COMPLIANCE ON AUTOPILOT

Keep your rig safer with built-in logs, effortless audits, and real-time alerts that accelerate data-driven decision-making.

DON'T MISS OUR THEATER SESSION

Session: Platform Incident Hub: Modernize Incident Management in the Field with Data-Driven Insights
Date: Monday, May 5
Time: 1:15 - 1:45pm 
Location: Energy Evolution Exchange 

Meet our speakers

Head of Sales Operations & Delivery, AMER at Eficode

Marc Ray

Marc leads delivery and sales operations at Eficode AMER driving service delivery excellence, revenue growth, and product adoption. With 20+ years in SaaS and professional service delivery, he combines customer success, go-to-market strategy, and operational discipline to maximize customer value.

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Principal Solution Architect at Appfire

Ed Gaile

Ed Gaile has more than 27 years of IT experience specializing in applications development, configuration management, and solution engineering. Ed has been active in the Atlassian ecosystem for the past 12 years and an Atlassian Community leader in Atlanta for the past 10 years. As a Principal Solution Architect at Appfire, Ed is focused on developing solutions that will help channel partners deliver maximum value to their customers. In his spare time, Ed is also a professional BBQ pitmaster.

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Platform Incident Hub: Built to solve your rig's hardest tasks

Field incident logging and response

Spot an issue and log it instantly. Whether offshore or onshore, submit incidents using chat, text, or a simple portal—no IT team is required. 

Automated escalation ensures the right people jump on it fast, minimizing downtime and improving safety.

  • Fast, mobile-friendly reporting
  • Real-time status tracking
  • Structured resolution process
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Multi-channel incident logging

Multiple sites, different reporting methods? No sweat. Capture hazards or equipment failures in one system—from Slack to WhatsApp or email. Standardized data means consistent records, clearer visibility, and faster decisions:

  • Unifications of all incidents into one log
  • Real-time visualization in all locations
  • Analysis of historical data for trends
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Proactive maintenance and risk prevention

Don't wait for costly breakdowns. Schedule inspections, track recurring issues, and get alerts in one place so small problems don't become big emergencies. Risk assessment tools flag high-risk equipment for smarter planning -cutting downtime and keeping rigs reliable for:

  • Minimized downtime
  • Data-driven risk alerts
  • Better asset reliability
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Compliance and audit readiness

Stay inspection-ready with automated logs, instant reporting, and full audit trails. No more scrambling for missing document or incomplete spreadsheets. From OSHA to ISO standards, you'll have the information you need at the click of a button for:

  • Automated record-keeping
  • Simplified audits
  • Reduced risk of regulatory fines
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Want to learn more about Platform Incident Hub?

Stop by booth #524 for a demo, or book a meeting with us!