DevOps trends 2023
A guide to prepare your organization for the major shifts in software development
Modern software engineering practices keep on evolving. Keep your competitive advantage, and get ready for the future.
Discover the 5 DevOps trends for 2023!
In this guide, you will find insights, tips, and a list of things to consider about what we believe to be the most significant trends for 2023.
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Building winning customer experiences
How to make sure your product development creates a superior customer experience
Many organizations aim for superior customer experience (CX), but if you listen to customer feedback, few attain it. To succeed, the customer must be considered in every single department and action.
Find practical ways to involve the customer every step of the way. Only then, customer centricity becomes the norm and you have a good chance to reach your customer experience goals. There is no silver bullet, but we assure you the recipe we provide in this guide is a great place to start.
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The Scrum Master's startup guide
What you need to know to get up and running as a Scrum Master
Are you starting out as a Scrum Master, or face some of the Scrum Master’s responsibilities? Or perhaps your team shares, or rotates, the Scrum Master's tasks.
This guide gives you a basic understanding of what is expected of you, and a detailed plan for how to get started successfully.
Understand both the big picture, and get hands-on advice you can use immediately.
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20 tips for a successful
ITSM implementation
A guide for you who are working with ITSM
ITSM implementation is complex. So, we’ve detailed 20 tips to help you succeed with ITSM in your organization using Jira Service Management.
Read it and take a holistic look at your own ITSM implementation - Does it give value to your organization? If not you can look for tips and tricks to make your investment more valid and valuable.
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DevOps for executives
A guide to understanding the big picture of DevOps
Today, DevOps adoption is so widespread that it has become an industry standard. The question is no longer: why should my company prioritize a DevOps transformation? Instead, it is: will we survive if we don’t?
With the new DevOps for Executives guide, you will learn the fundamentals of DevOps, how to scale it across your organization, and how DevOps can improve your business outcomes.
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Delivering Continuous Quality
A guide to truly building quality into your software development
Learn how to deliver high-quality products faster by automating your quality assurance. Whether you work in management, development or elsewhere, this guide will give you the foundational understanding you need to seize the vast opportunities that are available to you.
Learn about things like test automation, design, metrics, environments, data, and the future of continuous quality assurance.
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20 European e-commerce sites
Learn about the state of accessibility practices in 2022
Our experts have carried out an accessibility assessment on 20 European online stores. The findings indicate that online shops still have a lot to do to improve the accessibility of their services. The average score for online shops’ accessibility was 2.7 out of 5.
Find out how the online stores of Adlibris, Amazon, Apple, Argos, Auchan, Bol, Carrefour, Cdon, Coolblue, El Corte Inglés, Esselunga, Gigantti, H&M, Ikea, John Lewis, Lidl, Media Markt, Otto, Verkkokauppa.com and Zalando, performed in our accessibility study.
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How to estimate DevOps toolchain costs
A guide about DevOps platform
For cost-effective software development, it’s essential to be aware of the total costs. With the help of this guide, you will learn how to estimate your DevOps toolchain maintenance and support costs.
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Improving your Agile ceremonies
A guide on how to evaluate your Scrum or Kanban ceremony practices and start improving now.
This guide shows you exactly how to run your Agile ceremonies like the best. Backlog refinement, sprint planning, daily, retrospective, sprint review, and demo - get our expert tips.
How to build a lean business case
Validate and pitch business potential in an agile manner
Innovation is the lifeblood of any company that wants to stay competitive. But innovation is also risky. You can only invest in so many ideas, so how do you know which ones are right to pursue?
In this guide, you'll learn the basics of the lean business case method, which you can use to create a light but comprehensive view of any potential business opportunity.
Make the most of DevOps and cloud
How to combine DevOps and cloud to achieve speed, quality, and cost-effectiveness
Being successful in DevOps and cloud adoption results in the business agility companies need to survive. Effectively coupling the two approaches together will reap the benefits of the speed, quality, and efficiency of DevOps with the cost-effectiveness and ability to innovate in cloud.
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The Product Owner's startup guide
What you need to know to jump right into the Product Owner's shoes
Learn the most effective ways to lay a great foundation while managing aspects like colleagues, customers, the backlog, and technical debt. Hit the ground running, prioritize right, and quickly build trust and great relationships with all stakeholders.
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Make the most of DevOps platforms
A guide to help you pick the right solution for your organization
There are countless details to think through when trying to make the right decision about the toolchains: how to host the solution; which technologies to select; and how centralized or flexible you want it to be. These factors influence how your teams collaborate, how you prepare for the future, how you approach compliance, and much more.
We have written this guide to help you make your final decision regarding the right approach to toolchains in your organization.
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Developing embedded software with DevOps
Embedded software development will always pose big challenges due to the nature of production environments.
With DevOps you can accelerate the software development life cycle and produce a continuous delivery of high-quality software releases to the production environment. If you have the right tools and the right approach, DevOps principles can be implemented in the embedded world.
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Increase the effectiveness of your portfolios
Portfolio management is often understood differently within different parts of the organization and maybe handled only superficially. When an organization clearly defines the management of different portfolios, everyone knows how decisions are made.
This guide discusses how you can solve six important challenges, and how to increase the effectiveness of you portfolio management: Opportunity portfolio, Development portfolio and Offering portfolio.
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The most effective ways to create product user insight
Learn the most effective methods for producing user insight and making that insight actionable.
Some methods are useful when you are planning a new product. Others will help you improve a product with an existing user base. User personas and user story maps will help you record that insight into your product backlog.
From user interviews to story mapping. Learn which methods serve you best to really get to know your users.
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The new ITSM - A guide to Enterprise Service Management
In this guide you will get insights what the future holds for the people who manage service, regardless of the department they’re in.
Learn how to get improved efficiency, accuracy and productivity with Enterprise Service Management (ESM) and how it can benefit your organization.
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The Atlassian approach to ESM
Enterprise Service Management (ESM) extends IT Service Management (ITSM) principles to various service teams within an organization. Departments like HR and facilities are now adopting service management structures to enhance their operations. ESM involves managing service demand and supply through a common platform, portal, and service catalog.
In this guide, you will learn what ESM is, and understand how it can empower any team to deliver outstanding service.
What is IT Service Management
This guide provides valuable insights on how IT teams effectively manage the end-to-end delivery of IT services. Learn about the core concept of ITSM, which involves designing, creating, delivering, and supporting IT services for customers. It goes beyond basic IT support, covering a wide range of workplace technologies, from laptops to critical software applications.
Explore the influential frameworks of ITIL and DevOps in this guide. Understand how these frameworks can work together, promoting collaboration, speed, and a customer-focused approach. Discover the benefits of ITSM, including improved efficiency, cross-department collaboration, and enhanced customer experience.
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