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    Service design and user experience (UX)

    Get your new idea off to a great start and renew your software applications

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    User-centered design is at the core of every successful digital product 

    To keep up with the competition, your digital  product or service needs to be designed with the user in mind. Every design decision is only as good as your user insight and validation. That is why winning organizations invest in understanding their users and customers. Rather than you spending time and effort on this, our service design experts are ready to identify and solve  your human-centered design problems for you. 

    Holistic, user-centered software design with almost no effort from you

    User-centered digital and software design is our daily bread.  We ideate, test, and design for organizations every day. Our expertise will move you from user research to a finalized human-centric products faster and easier than you could have imagined. 

    Service design and user-centered software design:

    • Promotes competitive advantage
    • Increases customer understanding
    • Provides modernization in digital services

    Maria Wan

    maria.wan@eficode.com

    +358 40 5868899

    Human-centered design from every angle

    Create customer insight

    Create customer insight

    Gather customer data and insights to develop human-centered products and services. Our customer research is of utmost quality.

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    Idea and concept

    Idea and concept

    Innovate concepts based on customer and user insights. Involve stakeholders, business, and product development.

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    Design

    Design

    Design user experiences, user interfaces and visual concepts that bring results and happiness, and support the brand.

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    Validate and iterate icon

    Validate and iterate

    Rest assured that your concepts, prototypes, and finished products deliver desired user experiences.

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    Good user experience icon

    Good user experience

    Continuous user research ensures your digital service is up-to-date and provides superior customer experience that lasts.

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    Learn and change icon

    Learn and change

    Recognize how to develop human-centric services and improve employees’ service design and human-centered design capabilities.

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    The Design Sprint very much met our expectations. It gave us the clarity we needed to make the right business decision and how to prioritize our own development work. There's no point developing an idea for the sake of it or risking an end result that our customer isn’t willing to pay for.

    Elisa Kauria
    Viestilehdet

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    User-interface and visual design

    Usability, accessibility, and user experience require testing and validation of the interface visuals.The button is not just a button; it pleases the user, tells a story, and adheres to the brand.

    • Usability and user experience (UX)
    • User interface design (UI)
    • Visual design
    • Design systems
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    User-interface and visual design

    Service design and human-centered design 

    Deeply understanding your customer starts with research, and continues iterated throughout the product life cycle. Service design is human-centered design, wherein customers participate in the development. 

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    Service design and human-centered design 

    Every aspect of developing digital services 

     From user research and concepting, to testing, user interface design, and all the way to execution. We master every angle of developing digital services.

    • Test ideas early with prototypes
    • Get the project started with a human-centered concept that has been validated with real users
    • Comprehensive development of digital services
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    Software development

    Consultants and experts at your service

    Our UX and UI designers and service designers are at your disposal in creating human-centered products and services. Our consultants and experts support you in short-term and long-term projects, based on your needs.

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    Consultants and experts at your service

    Let's talk about UX and service design for your organization