Jira, Confluence, JSM, Rovo + more
Turn your teams into high-performing Jira users
We help organisations get the most out of Jira, with team training that builds long-lasting practices.
Jira Team Courses
A focused 1-day program to strengthen Atlassian tool adoption, align workflows, and enable teams to deliver value with confidence.
- Get to know the best practices of Jira
- Learn to configure Jira to meet your team or organisation's needs
- Create transparency throughout the organisation
- Understand your organisation’s value streams and how to improve them
What you get
Pricing
From £2,500 / day
Up to 12 team members
Benefits of our training
Prioritise work better at all levels with well-thought-out backlog structures and broken down work structures, boosting visibility, making them easier to understand.
Prioritise better
Improve your value stream and ship features faster and with confidence by improving your team's understanding of status.
Speed up your time to market
Transparent reporting that includes real-time, visual data gives you enhanced visibility of your product creation process to enable better decision-making.
Make progress transparent
Automate repetitive tasks, resolve issues faster, and improve agent productivity and developer experience.
Enhance service delivery
Jira training catalogue
In this course, you will learn:
- How to use Jira to organise your work
- How to set up Jira up to improve your team’s processes
- The difference between Kanban and Scrum projects
You will understand the basics of Jira, and regardless of your current level, you will learn all the features needed to manage projects and tasks in Jira.
- Set up and organise your work
- Create issues
- Switch between project boards
- Find issues assigned to you
- Use basic dashboards
You will have access to a hands-on lab for real-world practice and application.
This full-day hands-on course will give you a solid foundation for developing an Agile mindset. Learn about the Agile principles and methodologies, and use Atlassian Jira as the tool to practice Agile-related concepts.
This course is important. Using Agile processes and tools without understanding the “why”, can lead to ineffective teams and processes. This course applies to Cloud and Server customers, and you can choose either platform for the hands-on labs.
In Jira Cloud, you can create automation rules based on dozens of triggers, extending the value of Jira and empowering your entire team to manage process consistency and productivity.
In this course, you will see how powerful Jira Cloud can be. You will learn how to efficiently create automation rules with results that match your intentions and match your team’s work processes.
Explore how to integrate Jira with other tools like Slack, email, Bitbucket, GitHub, and any webhook-enabled services.
Do you need to learn the most important tasks to set up a new Jira instance (Jira or Jira Service Management)? In the Jira administration (part 1) course, you will get hands-on experience performing the administration tasks that are common to all three Jira applications.
Topics include a solid introduction to the following areas of Jira administration:
- User management
- Global and project permissions
- Project roles
- Schemes
- Configuring issue types, workflows, and screens
The course includes a variety of business use cases to assist you in understanding Jira administration and its best practices.
Explore more complex schemes, more advanced workflow configuration, as well as board and sprint permissions.
This course continues the same case study in Jira administration (part 1) and goes deeper into the administration tasks covered in part 1.
It is structured around a case study where an organisation creates a set of configurations and schemes to apply to new projects and existing in-progress projects. Real-world examples and best practices are emphasised.
In this course, you will discover advanced workflow features like conditions, validators, post functions, triggers, and commonly used status and transition properties.
You'll learn workflow best practices and how to find solutions to common workflow requirements, using real business scenarios. By the end of this hands-on course, you will be able to build more effective Jira workflows by using all available workflow features. By the way, the concepts taught here apply to workflows in all Jira products.
Both Cloud and Server customers can take this course. Attendees will be given the option to use either platform for the hands-on labs.
In this course, you will learn how to use Jira's out-of-the-box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you will create and configure a project dashboard and learn how to configure dashboard gadgets. You will also learn how to read Jira reports, configure a wallboard, and create a multi-project dashboard.
The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira's core strengths: displaying project status visually on fully customisable dashboards.
Learn how to use Jira and Confluence together in ways that enable teams to manage projects seamlessly across the two applications. Your teams have a single source of truth for their project - Confluence for knowledge management and Jira for work management.
Linking Confluence pages and Jira issues allows team members to use their tool of choice to see the latest project information. Attendees will:
- Learn the value of using Jira and Confluence together
- Link Jira issues and Confluence pages
- Create Jira issues from Confluence
- Manage product requirements
- Report on Jira projects in Confluence
This course applies to Cloud and Data Center customers. Attendees will be given the option to use either platform for the hands-on labs.
In this hands-on module, you will learn road mapping for your enterprise. Create reliable plans for your teams' work, experiment with “what-if” scenarios, and confidently forecast across multiple projects.
You’ll learn how the auto-scheduler can be used to build plans in the Advanced Roadmaps sandbox and then how to experiment with “what-if” scenarios adjusting scope, resources, and time to improve your long-term planning effectiveness. Get confident with your skills to forecast plans across multiple projects before committing them to your teams' Jira boards.
Gain an understanding of eazyBI. In the eazyBI Essentials training module, you will understand eazyBI concepts and the creation of valuable reporting.
By the end of this course, you will be able to use eazyBI for Jira to create valuable reports.
You will become familiar with the specific processes required to create, modify, and enhance reporting.
By the end of this course, you will be able to use eazyBI for Jira to perform account administration, import data, and create more complex data sets.
