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Atlassian Cloud Services

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Atlassian Cloud: Your System of Work for the future

With Atlassian Cloud, your teams collaborate on a flexible, scalable platform that adapts to your System of Work. It empowers continuous collaboration and innovation, seamlessly integrating into your workflows to improve productivity and efficiency.

Why Atlassian Cloud Services?

Atlassian Cloud Services can help your organization increase productivity and enable seamless team collaboration. Our cloud solutions are designed to provide flexibility, scalability, and robust security, all tailored to meet your specific business needs.

See the benefits at a glance:

  • Enhanced security: Protect your data and ensure compliance.
  • Increased reliability: Access powerful, reliable tools anytime.
  • Simplified management: Reduce administrative overhead and improve efficiency.
  • Faster innovation: Stay agile and drive innovation across your teams.

Atlassian Cloud: Ready for unlimited progress?

Move into the future with confidence by using Atlassian Cloud products. In the cloud, your teams can collaborate effectively on a platform that evolves with your business.

Atlassian Cloud delivers the best of Atlassian in a scalable environment that integrates all your tools and can be customized with applications and extensions. This means your entire organization benefits from Atlassian's core promises:

  • Enhanced Security
  • Greater Reliability
  • Simplified Management
  • Faster Innovation

Start today and plan your cloud migration with us!
Niko Herold

Niko Herold

Email Niko Herold

+358 405650002

How Eficode can help you?

With over 15 years of experience as an Atlassian Cloud specialist, Eficode is your trusted partner for seamless cloud solutions. We help your organization realise the full potential of Atlassian tools, from initial licensing and setup to ongoing optimisation, training, and support. Our goal is to help you work smarter and more efficiently by integrating and maintaining the best cloud solutions tailored to your business needs.

Cloud Assessments: Evaluating Your Readiness for the Cloud

Before migrating your business operations to the cloud, it's important to assess your current environment. As an Atlassian Cloud Partner, we conduct thorough cloud assessments to evaluate your server instances, plugins, data, compliance requirements, and integrations with other existing tools and systems. Our assessments ensure that your transition to the cloud is seamless and well-prepared.

  • Cloud Readiness Evaluation: We analyze your current setup to determine the best path for migration.
  • Compliance and Security Assessments: Ensure your data is protected and meets required compliance standards.
Learn more about Cloud Assessments
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Cloud Migrations: Seamless Transition to the Cloud

Migrating to the Atlassian Cloud shouldn't disrupt your business. Our Cloud migration services ensure a smooth transition for your Atlassian tools, such as Jira, Confluence, and Jira Service Management. Our experts handle the entire migration process, so your business continues to run smoothly with minimal downtime.

  • Complete Data Migration: Safely transfer your existing Jira and Confluence data from Data Center to Cloud.
  • Zero Business Impact: We plan and execute the migration without disrupting your day-to-day operations.
Learn more about Cloud Migration
Transition

Onboarding: Getting you up to speed with the Cloud

Once you're in the Cloud, it's important to make sure your team is ready to work in the new environment. Eficode's onboarding services provide comprehensive support to help your teams integrate and optimize their use of Atlassian cloud tools. We offer customized onboarding sessions, whether for a new service or an entire project.

  • Customized Onboarding Sessions: Help your team navigate and effectively use Atlassian Cloud tools.
  • User and Admin Training: We provide onboarding for all levels, from administrators to end users.
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On-Demand Support & Consultation: Continuous assistance for your Cloud Tools

Wherever you are in your cloud journey, Eficode's on-demand support ensures that you get the help you need, when you need it. We offer both proactive and on-demand support, tailored to your organization's specific needs. Whether you need help optimising performance or troubleshooting issues, our team of experts is always available.

  • Proactive Platform Support: Stay ahead of potential issues with our proactive support services.
  • Tailored Consulting: Get the guidance you need, whether for ongoing projects or future strategies.
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Continuously optimised - our continuous services

The cloud is constantly evolving, and so should your Atlassian environment. Our continuous optimisation services ensure that your tools remain up to date, secure, and fully aligned with your business needs. Our team provides regular health checks, performance tuning, and proactive improvements to keep your Atlassian Cloud environment running at its best.

  • Ongoing Performance Optimisation – Regular assessments to fine-tune your cloud setup.
  • Security and Compliance Monitoring – Stay ahead of security threats and compliance updates.
  • Continuous Feature Enablement – Take advantage of the latest Atlassian features and best practices.
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Training: Empower your team with knowledge

Ensuring that your team is proficient in using Atlassian Cloud tools is essential to maximising productivity. At Eficode, we offer specialized training programs for both administrators and end users. Our courses range from basic tool navigation to in-depth technical training on advanced features and configurations.

  • Comprehensive training for Admins and Users: From basic usage to advanced functionality, we cover it all.
  • In-Person or Virtual Courses: Flexibility in training formats to suit your team's needs.
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Licensing & Optimisation: Maximise your Atlassian investment

Eficode can help you optimize your Atlassian licenses to get the best value for your investment. We provide license management support to ensure your organization is using the appropriate plans based on the size and needs of your team. We'll guide you through license renewals, upgrades, and cost-effective strategies for scaling your tools.

  • Efficient Licensing Management: Ensure you have the right license plan for your organization's needs.
  • Cost-Effective Scaling: Maximize the value of your Atlassian investment by scaling your tools cost-effectively.
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Integration with other Tools: Building a seamless ecosystem

To maximize the potential of your Atlassian Cloud tools, you need seamless integrations with other tools your organization uses. At Eficode, we help you integrate Jira, Confluence, Jira Service Management, and more with third-party tools like Slack, GitHub, Microsoft Teams, and more. This helps you create a unified and efficient workflow that works across platforms.

  • Custom Integrations: Tailored solutions to connect Atlassian tools with your existing software ecosystem.
  • Enhanced Team Collaboration: Foster better communication and collaboration by connecting your tools.
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Discover Atlassian Cloud scaling and increase productivity

Atlassian Cloud provides a cost-effective, scalable, Atlassian-hosted solution that integrates multiple tools into a single platform and provides a seamless experience for your teams.

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Customize Jira and Confluence to your team's unique workflows. We will optimize continuously through proactive maintenance and migrate your data smoothly from server-based instances to the Cloud, ensuring a hassle-free transition.

Jira and Confluence

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Atlassian Guard enhances the security of your Atlassian Cloud environment. We can help you implement this robust security solution to control and manage your organization's access in a secure, non-intrusive manner, ensuring compliance and security across your systems.

Atlassian Guard

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Optimize IT service delivery with Jira Service Management. We help you build, optimize and configure the perfect ITSM solution, enabling your team to deliver end-to-end service management in line with industry best practices.

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Learn more about the Atlassian Cloud

By moving to the cloud, Atlassian makes it even easier for its users to work. And best of all, Atlassian makes both its software and your company more future-proof with the cloud – whether through Jira Cloud or Confluence Cloud, whether with Cloud Premium or Cloud Enterprise. The facts speak for the Atlassian Cloud:

  • Higher speed:
    Speed in all directions: Your teams are up and running faster with the cloud. Scaling new instances or shutting down old ones can be done in minutes. This means less downtime and faster adaptability to changing business needs.
  • Improved productivity:
    Your teams can spend their time and resources on customers instead of maintaining tools! That's why Atlassian Cloud saves you from manual upgrades at night or on weekends. This means fewer interruptions to your team's workflow, allowing them to focus on what matters most – your customers.
  • Lower administration costs:
    With Atlassian Cloud products, you can easily reduce infrastructure costs for your business: migrating to the cloud completely eliminates the cost of managing and maintaining servers. No more worrying about server maintenance or upgrades – it's all handled by Atlassian.
  • Reliable scalability:
    Unlimited possibilities are not just empty promises: From storage space and access to the number of users, the system simply scales with you, your company, and your teams. As your business grows, so can your Atlassian tools, without the need for additional infrastructure investment.
  • Agile teams:
    You and your employees can access projects in Atlassian's tools at any time and from any device – with 99.9% availability. All the while, enhancements and integrations are always ready to use. This ensures that your teams are always aligned, no matter where they are working from.
  • Improved UX/UI:
    The cloud is visually optimized, offers several new features, and can be customized as desired with apps from the Atlassian Marketplace. Users are usually very quickly in the familiar handling after the cloud migration. The interface has been designed to be intuitive and adaptable to your business’s needs, making the transition smooth and hassle-free.

Atlassian Cloud products offer various plans with different features: Free, Standard, Premium, and Enterprise. Each plan has specific features tailored to the needs of teams and businesses. Here are the key points:

  • Free: Offered only for teams of up to 10 users (Jira and Confluence) / 3 agents (Jira Service Management) and is supported only by the Atlassian community. This plan is recommended for beginners.
  • Standard: Offers storage of up to 250 GB and 9-5 support without SLAs, usable by up to 35,000 users, although it targets small and medium-sized growing teams.
  • Premium: Offers unlimited storage, 24/7 support, high availability with SLAs (99.9% uptime), and advanced product features like Atlassian Intelligence or Advanced Roadmaps. Recommended for medium to large companies for whom Atlassian products play a central role.
  • Enterprise: Offers an unlimited number of cloud sites and products, Atlassian Guard Standard, dedicated 24/7 support with fast response times of up to 30 minutes, and high availability SLAs (99.95% uptime). Recommended for large companies or companies in regulated industries that need a comprehensive package and higher security standards

The Atlassian Cloud Platform provides a comprehensive ecosystem of various products and services aimed at enhancing collaboration and productivity within organizations. It consists of: Jira, Jira Product Discovery, Jira Align, Jira Service Management, Opsgenie, Statuspage, Confluence, Trello, Bitbucket, Compass, Atlassian Guard, Atlas, Rovo, and Loom.

Thanks to Data Residency, every Atlassian customer can decide where their data is stored. Currently, options include the US, EU, Australia, Germany, Singapore, Canada, the UK, Japan, India, South Korea, or Switzerland.

Data is encrypted (“In Transit” and “At Rest”) when transferred to the cloud. To upload data securely and quickly to the Atlassian Cloud, central services located in the US-West (Oregon) AWS region are used. Migration data must be processed and configured to reach the target cloud site in the correct format. This data is permanently deleted after 30 days.

User and group management in Atlassian Cloud has been decoupled from the product. This allows administrators to manage product access and group management from a central location. For customers requiring advanced security features, Atlassian Guard offers “User Provisioning” and “Single Sign-on (SSO)” for selected identity providers such as Microsoft Entra ID (formerly Azure AD), Okta, or Google.

Do you have any questions? We’re happy to help you!