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    Atlassian training

    Jira Server essentials

    Everything you need to get started with Jira Server

    How do you get started using Jira? How will it help you with your work and help your team collaborate? This hands-on course provides a solid foundation for using Jira and to all types of users, getting familiar with the three Jira products: Jira Core, Jira Software and Jira Service Desk.

    The focus of the course is to get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira.

    After completing this course, you will be able to:

    • Create a Jira issue and progress it through the workflow
    • Monitor the issue status as it flows through the workflow using search
    • Describe how issues are organized in Jira
    • Save a search to simplify status requests
    • Modify existing issues, changing priority and assignees
    • Update multiple issues in one operation to align with changing business requirements
    • Create Pie Chart reports to communicate user utilization and issue complexity
    • Communicate progress of project tasks using the Jira dashboard
    • Submit service desk request using the Customer Portal
    • Organize service desk requests using queues
    • Move agile software development issues through the workflow using a Scrum board
    • Communicate project process using agile specific reports


    Basic knowledge of Jira.

    Certified training

    Trainees will receive an official certificate of attendance upon completion.

    Training Partner Dec 20210



    Half a day


    Hands-on course with exercises and learning material


    New Jira Server administrators who administer Jira Software, Jira Service Desk, and/or Jira Core

    Empower your entire team with new skills

    Contact us to plan this training just for your team.