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    Atlassian training

    Jira Server essentials

    Everything you need to get started with Jira Server

    JIRA@2x
    How do you get started using Jira? How will it help you with your work and help your team collaborate? This hands-on course provides a solid foundation for using Jira and to all types of users, getting familiar with the three Jira products: Jira Core, Jira Software and Jira Service Desk.

    The focus of the course is to get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira.

    Prerequisites

    Basic knowledge of Jira.

    After completing this course, you will be able to:

    • Create a Jira issue and progress it through the workflow
    • Monitor the issue status as it flows through the workflow using search
    • Describe how issues are organized in Jira
    • Save a search to simplify status requests
    • Modify existing issues, changing priority and assignees
    • Update multiple issues in one operation to align with changing business requirements
    • Create Pie Chart reports to communicate user utilization and issue complexity
    • Communicate progress of project tasks using the Jira dashboard
    • Submit service desk request using the Customer Portal
    • Organize service desk requests using queues
    • Move agile software development issues through the workflow using a Scrum board
    • Communicate project process using agile specific reports

    Certified training

    Trainees will receive an official certificate of attendance upon completion.

    Training Partner September 2020

    Duration

    Half a day

    Type

    Hands-on course with exercises and learning material

    Audience

    New Jira Server administrators who administer Jira Software, Jira Service Desk, and/or Jira Core

    Upcoming trainings

    Empower your entire team with new skills

    Contact us to plan this training just for your team.

    Want to learn more?

    20200903

    Next training: 3/09/2020 8:30AM CET

    Location: Online

    20200904

    Next training: 4/09/2020 8:30AM CET

    Location: Online