In a usability test the actual users of the service or product complete tasks based on the key use cases. We identify the usability problems and provide concrete improvement suggestions.
We gather genuine and direct information about your service’s or product’s usability and user experience face-to-face. At the same time, we observe how the actual target user groups act and hear what they think during the use.
Usability testing suits everything from prototypes to final products. We test all sorts of digital services, software, devices and systems. We have extensive experience of both consumer services and professional oriented systems, devices and tools. The importance of usability is especially high in e-services and interfaces for professional use, on which we have special know-how and over 15 years of experience.