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The top 5 benefits of adopting service design
If you compete on customer experience, service design can play a key role. See w ...
Fix mystery bugs through problem solving like Sherlock Holmes
When you are faced with a mystery bug - one that doesn't seem to have a root cau ...
Effective Kanban is more than post-its on a wall: this is how you fix it
Kanban is simple, but most teams miss important aspects, and therefore miss a lo ...
Jira Service Management vs ServiceNow
Jira Service Management is the ServiceNow alternative built on Jira for a fracti ...
How to transform a bad Atlassian tool into a working solution
Learn which features and functionalities of this Atlassian tool, you can repurpo ...
Use Kanban for faster and better backlog refinement
Shorten your backlog refinement sessions while getting more out of them. See how ...
Why you need a real Product Owner
Learn why having a full-time, dedicated Product Owner, that keeps your product d ...
Software versioning: how to launch with FEWER complaints
Sometimes, users frantically rush to support due to poor communication, not a pr ...