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    Event

    Eficode Day of Atlassian 2024

    • May 30
    • Copenhagen
    • 08:30-13:00 CET
    Eficode Accelerator Day May 22 illustration

    Join us on May 30 to get thought-provoking perspectives on the future of service management

    You will walk away with insights on:

    • The latest news announced at Atlassian's Team24 event in Las Vegas.
    • Which key trends are shaping ITSM and ESM in 2024 and beyond.
    • How adopting ITSM principles across various business functions improves inter-departmental communication and service delivery.
    • Network with industry peers over breakfast and lunch.

    Best part? The event is 100% free. 

     

    Click here or scroll to see the agenda >>

    Get a free ticket

    30

    May 2024

    8.30 AM

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    LOCATION

    B!ings
    Vesterbrogade 149
    1620 Copenhagen V

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    TYPE

    In-person event

    Agenda

    Pick up your name tag and network with industry colleagues and Eficodeans over breakfast.

    Speaker: Jess Fraser-Darling, Senior Agile Coach, Eficode & Conference moderator 

    Discover the future of service management through key takeaways from Atlassian’s Team ’24 event. This session will highlight how the best-performing organizations are revolutionizing customer service with AI and agile methodologies. Learn about practical applications, real-world success stories, and strategies to enhance efficiency and customer service in your organization.

    Speaker: Paul Renshaw, VP Atlassian Business, Eficode

    Visit the Eficode booth and refresh with some coffee or tea.

    Join this session on integrating IT Service Management (ITSM) and Enterprise Service Management (ESM) to break down departmental silos and enhance organizational efficiency. Learn how adopting ITSM principles across various business functions can improve inter-departmental communication and service delivery. The presentation will include case studies, strategies for implementation, and the cultural shifts necessary for adopting a unified service management system, highlighting the benefits of this approach for achieving greater organizational synergy and productivity.

    Speaker: Magnus Sundset, Business Consultant, Eficode

    Details to come .

    Speaker: Alexander Pellas, Systems Engineer, OSTTRA

    Speaker: Jess Fraser-Darling

    Grab a plate and strike up a conversation with your neighbor.

    Speakers & host

    paul-r

    Paul Renshaw

    VP, Atlassian Business, Eficode

    Paul is VP Atlassian business at Eficode. He loves solving problems, technology, financial history, music, and football.  He has been in the Atlassian space for 10+ years and knows a thing or two about the toolset.

    Photo_Andreas CAMBIO_2024

    Andreas Bogatic

    Operational Improvement Manager at Cambio Healthcare Systems

    Profile_Magnus Sundset_eficode

    Magnus Sundset

    Business Consultant at Eficode


    Magnus Sundset, an experienced instructor and Business Consultant with over 20 years of IT experience, is known for his dedication to improving customer delivery and introducing innovative work methods.

    He has skillfully coordinated agile methods with ITSM delivery and is highly certified in ITIL, including ITIL Expert v3 and ITIL4 Managing Professional. Magnus also has extensive knowledge in ITSM and has successfully introduced automated tools to optimize workflows.

    Over the last decade, he has successfully implemented and managed new processes and work methods.

    Jess Fraser-Darling

    Jess Fraser-Darling

    Senior Agile Coach & Conference Moderator